For a Safer & Smoother Renovation Experience.

We are here to protect your hard-earned investment - by covering you for any Renovation done with our Recommended IDs.

This Programme protects your Hard-Earned Investment made for any Renovation/Refurbishment Works done with our Partnering Interior Professionals: covering you 50% (capped at SGD$50,000) of your Contract Value or Deposit placed - whichever amount is lower.


Receive Free Quotes Connect with up to 5-8 of our IDs Email us your Signed Invoice to join in for free

Applicable for Contracts signed after 1st August 2017, the Plush Protection Programme only insures referrals made by PlushHome Singapore. Homeowners who approach the IDs themselves will not be covered.

For a list of our PPP accredited Interior Renovation Firms look out for "PPP-Approved" Icon

Steps To Take Before Making A Claim

We recommend homeowners to personally resolve the issue with the corresponding ID Firm's Management, by raising a complaint notice. In most cases, they’ll reassign you with a new person-in-charge to take over your project as settlement for the disagreement.

However, if you’re unable to come to a resolution or should the correspondent ID Firm remain uncontactable — now’s the time to take a look at the PPP’s Terms & Conditions to see if your case is insured.

For qualified cases, do gather as much evidence(e.g. conversations, written agreements, emails etc.) + Personal Particulars of both yourself & the correspondent ID Firm to submit with your Claim.

Assessment can take up as long as 2-4 Weeks from the date of submission —to be subjected to our PPP Team’s review. All status updates on the case will be notified to you via Email/SMS.


Simply submit your completed PPP Claim Form with the Subject "PPP Claim" and other relevant documents attached to enquiry@plushhome.com.sg — within 8 Days of the date of Invoice.

For more information, you may reach us at the email above or refer to PPP’s Terms & Conditions.

** All Claims will be subjected to the Terms & Conditions of PlushHome Singapore

** All FAQs mentioned here is still subjected to comply with PPP’s Terms & Conditions— which overrules all FAQs stated.

** Any claims submitted after 8 Days from the date of Invoice will not be entertained.


A PlushHome Exclusive Pre-House-Warming Gift — Homeowners who submit their FREE Reno-Enquiry through us will get to enjoy an Instant 1% Cash Rebate off any Quotations* signed with our Recommended IDs.


Simply present your PlushHome Serial Number —
e.g. PH00XXX— to any of our recommended Contractors/ID Firms to enjoy an Instant 1% Reno-Rebate off your Quotation*.

A SMS regarding your PlushHome Serial Number will be sent your mobile number as stated in the Home Renovation Enquiry Form.

Example of Reno-Rebate:

Contract Value:
Value of 1% Reno-Rebate:


- Exclusive to Homeowners who send in their Renovation Enquiry through PlushHome.
- Value of the Instant Reno-Rebate is based on the Contract Value of the First Quotation signed (does not apply to V.O)
- Homeowners are required to present their dedicated PlushHome Serial Number to redeem the Reno-Rebate.
- Subjected to the Terms & Conditions of the respective Contractors/ID Firms.